Privacy Policy

 

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

You may also sign up using a Facebook or Google account. We will ask permission to access basic information from your Facebook or Google account, such as your name, email, and profile picture. You can choose to stop sharing that information with us at any time by going to Facebook or Google to remove Rokfin's access to that account and your ability to log in.

 

You also have the option to add more information to your public profile, such as a location, social media links and an about section, which we store along with any comments or messages you submit on Rokfin.

 

By giving us such information, you will need to consent by using it in the manner described in this policy.

 

You may withdraw your consent at any time by emailing us at support@rokfin.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

INFORMATION WE SHARE WITH CREATORS

By registering as a member on the Rokfin Service, users agree to have the following information shared with Creators:

 

  • Your name and email address you’ve provided

  • Information about your consumption of the creator’s content on their channel

  • Your registration or subscription start date on the platform

 

Creators agree to protect the privacy of users during and beyond their Rokfin relationship.

INFORMATION WE SHARE WITH THIRD PARTIES

We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:

  • with your consent, with service providers used by creators to deliver benefits. You should read these service providers’ privacy policies to see how they use and share your data.

  • with our service providers, who are companies that are contractually engaged with us to provide us with services, such as email management, analyzing data trends, credit card processing and fraud detection and prevention. These companies may have access to your data to perform their services, and are obligated by contract to safeguard any of your data they receive from us to the same extent that Rokfin protects it.

  • to protect the security or integrity of Rokfin, and to protect the rights, property, or safety of Rokfin, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on Rokfin). If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.

  • in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any further concerns about security, please email our Customer Service team at support@rokfin.com

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